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Privacy Policy

This Privacy Policy (“Privacy Policy”) sets forth X Billion Skills Lab Private Limited’s (“X Billion Skills Lab”) affirmation to valuing your trust and acknowledges your need for appropriate safeguards and management of any Personal Information (as defined below) that you share with X Billion Skills Lab. The Privacy Policy applies to the services offered by X Billion Skills Lab under the domain www.xbillionskillslab.com and its related sub-domains, websites, services, applications, tools or any successor site (collectively known as the ‘Platform’). This Privacy Policy applies to the Platform and all products and services offered by X Billion Skills Lab on this Platform.

The words “You” or “Your” or “User(s)” as used herein, refer to all individuals and/or entities accessing or using the Platform or services for any reason. The words “X Billion Skills Lab” “We” or “Us” or “Our” as used herein refer to X Billion Skills Lab Private Limited, its subsidiaries, its affiliates, the Platform and/or any permitted assignees. 

Please read this Privacy Policy carefully to understand the manner in which X Billion Skills Lab collects, uses, maintains and discloses information collected from Users of the Platform. By accessing, browsing or using Our services and/or registering for an account with  X Billion Skills Lab , You agree to be bound by the Terms and Conditions of this Privacy Policy. If You do not provide the Personal Information X Billion Skills Lab requires, X Billion Skills Lab may not be able to provide all of its services to You. By signing up/registering on the Platform You agree that You have read the Privacy Policy and understood the purpose for which Your information is being collected and how the same shall be used and provide Us with Your express consent to such purpose and use. If, at a later date, You wish to withdraw this consent, send Us an email at admin@xbillionlabs.com.

Personal Identification Information

For the purposes of this Privacy Policy, ‘Personal Information’ is defined as any information that may be used to identify the User including but not limited to first and last name, email address, mailing address, physical address, phone number, other contact information, debit/credit card information, net banking information, other payment details, age, sex/gender, educational qualifications, access to Your location, a username and password required to access the Platform and photo identification proof. We may collect such Personal Information from the Users in a variety of ways, including, but not limited to, when Users visit Our Platform, register/sign up/ log in on the site, place an order, fill out a form, and in connection with other activities, services, features or resources We make available on Our Platform. We only collect Personal Information about You that We deem necessary for the purpose of providing features and services customised as per Your requirements as well as to make Your experience on Our Platform safer and smoother. Users may, however, visit Our Platform anonymously i.e. without providing Your Personal Information. But Personal Information is a pre-requisite to creating an account with Us; undertaking any transactions on the Platform; and availing Our services. These services shall include but may not be limited to providing the Users with online courses, assessment tests, sign up updates via email and/or text, purchase of other products and/or services as available on Our Platform. To use Our Platform You are required to create an account and register with Us, which may require You to provide Us information about You. Your account Personal Information is protectable through a password so that You are able to prevent unauthorised access to Your account and Your Personal Information. We allow You to select a password as per Your convenience and hence its protection becomes Your responsibility. Unauthorised access or use, software or hardware failure among other factors may risk the security of User information at any time.

Non-Personal Identification Information

We may collect Non-Personal Identification Information about Users whenever they interact with Our Platform. Non-Personal Identification Information may include but is not limited to Your IP (“Internet Protocol”) address (deleted after 365 days), the browser name, type and settings, the type of computer/device used and settings, apps used to access Our Platform, mobile network information, application version number and operating system. We also collect information related to the User’s activities on Our Platform which includes but is not limited to which pages of Our Platform were visited and when, which services were accessed, which transactions were undertaken and which hyperlinks were clicked.

How we use Collected Information

X Billion Skills Lab may collect and use Users’ information for the following purposes:

  • To personalise User experience – We may use information in the aggregate to understand how Our Users access Our Platform and their behaviour while using Our platform and the services provided by Us. We may use the Personal Information provided by You for the purposes of tracking Your progress w.r.t the online courses and/or modules accessed by You. We may also collect and/or store User generated data in the form of surveys, assessments, feedback forms etc.
  • To process payments – We may use the information provided by the Users about them while placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary or unless expressly permitted so by the User.
  • To send periodic emails and/or text messages – We may use the email address and phone number to send User information and updates pertaining to their order. It may also be to respond to their inquiries, questions and/or other requests. If the User decides to opt-in to Our mailing and text message lists, they will receive emails and/or text messages pertaining to company news, updates, related product or service information etc. If the User wishes to unsubscribe from such updates in the future, we provide detailed instructions at the bottom of such email and/or text for the same. The User may also contact Us via the Platform to unsubscribe from emails and/or text messages from Us.

We are the sole owners of Your Personal Information collected by Us on this Platform. We only have access to and/or collect such Personal Information that You voluntarily give Us while accessing Our platform, using Our services or via email or other direct contact from You. We will not sell or rent this information to anyone. We will use Your Personal Information to respond to You regarding the reason You contact Us. We will not share Your Personal Information with any third party outside Our organization, other than as necessary to fulfil Your request. You agree that we may Your Personal Information to facilitate You with the services You request. You agree that we may use Your Personal Information and other information We obtain from Your current and past activities on the Platform to: resolve disputes; troubleshoot problems; measure Your interest in the services provided by Us, inform You about Our products, services, and updates; customize Your experience; detect and protect Us against error, fraud and other criminal activity; enforce the Terms & Conditions Agreement; provide technical support; and as otherwise described to You at the time of collection.

Sharing Your Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any Personal Identification Information regarding visitors and Users with Our business partners, trusted affiliates and advertisers for the purposes outlined above. We shall ensure that none of Your Personal Information is imparted with during such research findings without Your explicit consent.

Third Party Websites

Users may find advertising or other content on Our Platform that links to the sites/apps of Our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from Our Platform. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to Our Platform, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

X Billion Skills Lab has the discretion to make changes and/or update this Privacy Policy at any time. As and when that happens, we will revise the updates date at the bottom of this page and send a notification on the Platform as well as send an email regarding the same. We encourage the Users to visit this page from time to time to stay updated about how Your information is being collected, used and protected. You acknowledge when You agree to the terms of this Privacy Policy that You shall be responsible to review this Privacy Policy periodically and become aware of any updates and/or modifications.

Your Acceptance of these Terms

By using this Platform, You signify Your acceptance of this Private Policy. Please do not use Our Platform if You do not agree to the terms of this Privacy Policy. Your continued use of the Platform following the posting of changes to this Private Policy will be deemed Your acceptance of those changes.

Last Updates/Modified on 09/09/2020